Frequently Answered Questions
What's the difference in Latex Mattresses, the Model 1 and Model 2?
The model one is based on the standard European latex mattress model that has been around since the 1960s. The model one is our most simplistic mattress and is made from a 6” thick core of 100% Natural Talalay Latex. Its “mono block” construction makes it a fully reversible mattress, and it is available in 5 different firmnesses. The model two builds on the construction of the model one by adding a softer latex “pillow top” that sits on the firmer lower portion of the mattress. This component-based mattress is one of our more luxurious models and offers plenty of spinal support while having the feel of a softer mattress.
I'm a "hot sleeper". Does Natural Talalay Latex sleep hot or cooler?
If you sleep hot, you’re in luck! It’s a common misconception that latex mattresses sleep hot when in fact the pin core structure of Talalay latex rubber allows for temperature regulation through air circulation. Also, we add a layer of naturally temperature regulating Joma wool, and finally our organic cotton ticking. This creates a wonderfully neutral sleep environment. Cooler in the summer and warmer in the winter.
What kind of support do I need for my mattress? Can I use my current box spring?
Our mattresses are designed to work on any firm, flat surface provided there is adequate support and ventilation. This includes box springs, slatted bed frames and pedestal bases. If you are using a slatted sleep surface we recommend the slats be no more than 3” apart. Any compromise in your base surface will transfer to your mattress, it’s imperative that your mattress be adequately supported – if your support sags, your mattress will too. We’ve got some options for quality bases. Just ask us.
What’s the difference between natural Talalay latex and synthetic memory foam?
They are like “night and day”. Memory foam is a pressure reduction material only and has no positive resilience – while botanical 100% Natural Talalay latex is incredibly supportive and resilient. From an environmental perspective, visco elastic (memory foam) is one of the worst emitters of volatile compounds (VOCs) and many clients find their memory foam mattresses off-gas long after they’ve brought them home. Conversely, 100% Natural Talalay Latex is made from the tapped rubber sap of the Havea Brasiliensis tree and is an almost 100% earth based natural product. It is renewable and sustainable and doesn’t cause the same environmental harm as the non-organic alternatives!
Will my fitted sheets fit on your mattresses? I’m worried the sheet pockets won’t be deep enough
Standard fitted sheets have pockets that are between 7” – 14” deep, and our thickest mattress finishes at 13”. We’ve also got Fawcett branded 100% Organic Cotton 300 Thread count bedding, which have a 17 inch pocket. Check them out! They are great value.
Which one is better, your "all latex" mattresses or the Hybrid models with inner springs?
It’s subjective – some clients prefer the bounce and resilience of an innerspring, while others place more importance in the lack of transfer of motion that’s inherent with a solid latex mattress. It all comes down to personal preference!
What is the purpose of utilizing Organic Joma Wool just below the sleep surface?
Joma wool is an incredible material – it is 100% natural, biodegradable and renewable. It’s exceptionally well suited to mattress making, because it is naturally temperature regulating, moisture wicking, dust mite resistant and antimicrobial, making it perfect for building mattresses. Another huge benefit most people don’t realize, is that wool provides an excellent natural “fire retardant” layer. Did you know that 95% of the world’s mattresses contain nasty fire retardants that are carcinogenic and generally unhealthy? Not at Fawcett. We’re 100% fire retardant free, thanks to our wooly friends.
Do you keep any mattresses in stock? I’d like to be able to purchase and take one home on the same day.
Generally speaking our mattresses are made to order. Customized for you. No extra fee. However, we do keep our most popular models in stock! This would include our Model 1, Model 2, and M6. If you’re interested in purchasing a Fawcett mattress, one of our (no-commission) sales people could provide an estimate of turnaround time. It usually takes about 2 weeks for us to custom create a mattress. If you’re in a hurry, let us know and we can often turn around much faster if necessary!
What if I sleep on my mattress only to realize that it’s too soft or too firm? Can I exchange it?
We are able to offer a “Comfort Exchange” on our Model 1, Model 2, Model 6 and Model 9 mattresses. We provide this service at our cost to the client, to get as close to 100% satisfaction as possible. However, this service is only reasonably available in Victoria BC and is not available on our Model 7 or 8 as these mattresses are tufted (buttons sewn through the mattress). For this reason we recommend taking as much time as possible in making your selection, especially if considering one of our other mattress models. For a more detailed explanation, please visit our Warranty & Mattress Care page.
Do you use any fire retardants in your mattresses?
No! We don’t use ANY conventional fire retardants in any of our mattresses. With Fawcett, we utilize both Organic Joma Wool and 100% Natural Talalay Latex both possess natural fire-resistant properties. But this is uncommon. Did you know that about 95% of the mattresses sold worldwide contain nasty, toxic fire retardants? Most mattresses are made from toxic, and flammable petroleum based foams. What are you sleeping on?
Can you make a custom sized mattress?
Absolutely! We’ve made mattresses in all shapes and sizes for client’s various needs, including mattresses for boats, RVs and non-standard sized beds. We are only limited by your imagination!
I have a latex allergy. Can I still sleep on one of your mattresses?
The latex in our mattresses is fully encapsulated in organic wool and cotton ticking, so it shouldn’t pose a problem since the latex will never come into contact with your skin. If you’re near our shop in Victoria BC, come and lay around for a while. We’ve had people purchase our mattresses with latex allergies, and no problems.
What's the difference between the Dunlop and Talalay processes for creating Latex mattress foam?
In the Dunlop process, natural rubber tree sap is poured into a mould before being cooked in a process called vulcanization. Before the latex is rendered into its solid state, any natural sediments within the mixture settle to the bottom, resulting in an inconsistent latex core that is softer on the top and firmer on the bottom. By comparison, the Talalay foaming process takes place in a vacuum chamber, and yields a far more consistent product due to the fact that the latex is flash frozen before vulcanization. This step evenly suspending any particulates, resulting in consistent firmness throughout the core. Besides their production processes, Dunlop and Talalay also differ in their buoyancy – Dunlop tends to be heavy and dense while Talalay is soft, bouncy and resilient. Lastly, Talalay is available in five firmnesses while Dunlop is only available in three.
Why do you recommend I use a mattress protector?
Mattresses can get pretty dirty over time. A protector is the best way to ensure your mattress stays as clean as possible for as long as you sleep on it. They guard against spills, perspiration, dust mites and the natural oils and fluids that our bodies produce, and since they’re easily removed and machine washed, you can rest easy knowing you’re always sleeping on a clean sleep surface. We offer mattress protectors made of both bamboo and wool, and they come available in every standard size (including pillow protectors, too).
Should I purchase a Natural Fawcett Mattress?
Purchasing a Fawcett mattress is a great way to invest in your long term health and wellbeing. We spend one third of our life in bed. That’s a lot of time to potentially expose yourself to the harsh chemicals and off gassing materials used in conventional mattresses. Conversely, at Fawcett, we use organic wool and cotton ticking that is temperature regulating, moisture-wicking, dust mite resistant, antimicrobial and naturally fire retardant. Our botanical 100% Natural Talalay latex is biodegradable and durable, and offers an incredible amount of pressure point relief and support, no matter which model you select. Choosing a natural mattress means you’re sleeping on a surface that has been constructed with carefully selected, sustainable, natural products that each contribute to providing you with the best possible sleep.